California Consumer Privacy Act (CCPA) Privacy Notice
This California Consumer Privacy Act (“CCPA”) Notice applies solely to residents of the State of California. It supplements the information contained in the F4Flux, LLC Privacy Policy and describes the rights California residents have regarding their personal information.
For purposes of this notice, “personal information” has the meaning given in the California Consumer Privacy Act.
Information We Collect
In the past 12 months, F4Flux, LLC may have collected the following categories of personal information:
- Identifiers (name, email address, phone number, IP address)
- Commercial information (services requested, campaign data)
- Internet activity (website interactions, cookies, analytics data)
- Call recordings and call metadata
- Geolocation data (approximate location from IP address)
- Lead data provided through third-party marketing platforms
Sources of Personal Information
We collect personal information from:
- Direct consumer submissions on our website
- Call center interactions
- Third-party lead generation and data collection platforms
- Advertising and analytics partners
Some lead data may originate from third-party data collection services where consumers have provided prior consent to be contacted.
How We Use Personal Information
We may use personal information to:
- Provide requested services
- Operate marketing and advertising campaigns
- Route and manage inbound calls
- Deliver consumer inquiries to licensed service providers
- Maintain compliance and quality assurance
- Improve our services and website
- Detect fraud or security incidents
Sharing of Personal Information
We may share personal information with:
- Licensed insurance agents or service providers
- Call tracking and CRM platforms
- Compliance monitoring vendors
- Analytics and advertising partners
- Legal or regulatory authorities when required
We do not sell personal information in the traditional sense. However, under CCPA definitions, certain lead-sharing activities may be considered a “sale” of personal information.
Your California Privacy Rights
As a California resident, you have the right to:
- Request disclosure of categories and specific pieces of personal information collected
- Request deletion of personal information
- Opt out of the sale of personal information
- Request correction of inaccurate personal data
- Receive equal service and price even if exercising privacy rights
Submitting Requests
To submit a privacy request:
Email: privacy@f4flux.com
Subject Line: “California Privacy Request”
We will verify your identity before processing requests.
Do Not Sell or Share My Personal Information
California residents may opt out of the sale or sharing of personal information by contacting us at:
Data Retention
We retain personal information only for as long as necessary to fulfill business, legal, compliance, and auditing requirements.
Changes to This Notice
We may update this CCPA Notice periodically. Updates will be posted on this page.
Contact
If you have questions about this notice:
F4Flux, LLC
Delaware Registered Company
Email: privacy@f4flux.com